Privacy Policy Overview

We are committed to respecting your privacy and safeguarding personal information. This policy outlines what data is collected, how it’s used, and the measures taken to ensure its protection, in accordance with South African law.

Information We Collect

Personal data is collected only when necessary to deliver services or respond to your inquiries.

  • Contact details, such as your name, phone number, and email address, provided via forms or communications.
  • Project and technical details you share to facilitate logic consultations or database support.
  • Usage data from website interactions, including device and browser information, collected through cookies (see our Cookie Policy).
  • Records of our correspondence to help resolve service requests or follow up on inquiries.

How We Use Your Data

All information is used for service provision, improvements, or administration, with your privacy as a priority.

  • Delivering our logic and code consultation services efficiently and effectively to you.
  • Responding to queries and supporting your programming logic or database goals.
  • Improving site performance, content relevance, and service quality.
  • Meeting legal obligations and protecting our rights and users, as required by law.

Legal Basis for Processing

Data is processed following South African data protection law and with your consent where required.

Processing is necessary to fulfill service agreements, respond to your requests, and support legitimate business interests, such as quality improvement and compliance responsibilities as stipulated under POPIA.

Information Sharing

We limit sharing to only what is essential for service provision or if required by law.

  • Personal data may be shared with trusted partners only when necessary for technical services or infrastructure support.
  • Authorities may receive information if required to comply with local laws or regulations.
  • Service providers are contractually bound to process data securely and only as instructed.

Data Security

Maintaining the confidentiality and integrity of your data is a top priority. Technical and organizational measures, including encryption and secure storage, are implemented to reduce unauthorized access risks. However, absolute security cannot be guaranteed despite our best practices and ongoing reviews.

Your Rights

You retain specific rights concerning your data under South African law.

  • Request access to the information we hold about you at any time.
  • Ask for correction if data is inaccurate or incomplete.
  • Request deletion or restriction of your information where legally permitted.
  • Object to certain types of data processing or withdraw consent during service provision.

Cookies and Tracking

Cookies enhance user experience and help analyze site performance. By continuing to use the site, you consent to our use of cookies as described in this policy.

Read Cookie Policy Read Cookie Policy

Contact Us

For privacy-related questions, rights requests, or data concerns, reach out to our team directly.

Email Contact: content@ustarusvia.sbs

Phone Support: +27277508240

Mailing Address: 40 Heerengracht Street, Foreshore, Cape Town 8001 South Africa

Policy Changes Notice

We may update this policy periodically. Major changes will be clearly communicated on the site with the updated date.